Complaining- how to
How can you complain officially if you feel that you were ripped off in the restaurant/coffee. What is the best practice ? I don't speak Dutch and believe me or not when I started to complained nobody at once could understand me. I'd be glad to get some advice.
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Permalink Reply by merlin on -
Find the website of the restaurant and send them email, in English. Don't forget to save a copy of this email. Usually they contact back, it worked for me. I was happy with the staff serving us and wrote through the website about it. The management contacted me and sincerity apologized. I was back in the same restaurant and had much better experience.
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